The Pinterest tag Lifetime Warranty Policy – PGYTECH

Limited Lifetime Warranty

The PGYTECH products you purchased (only products with limited lifetime warranty service) can be covered by warranty under normal conditions from the date of purchase. If it cannot be used normally, we will repair it or replace it with a new one.

The definition of " An error occurred and cannot be used normally" is: Damage and impaired function due to product quality issues, defects in materials and workmanship under normal conditions of use will be covered by warranty.

The limited lifetime warranty will not be provided when:

  • The flaw in appearance does not affect the functionality of the product (such as scratches, wear of zipper and fabric caused by accident or misuse)
  • Damage caused by incorrect use, or operation
  • Damage caused by improper installations and operations that are not in accordance with the official instructions
  • Damage caused by unauthorized disassembly/ assembly, etc.
  • Other situations stipulated in Article 3 of "PGYTECH After-sales Service Policy"

Please note:

  • Our limited lifetime warranty is non-transferable and applies to the original purchaser only.
  • Purchases from unauthorized dealers or distributors are not covered by our limited lifetime warranty service.

 All warranty claims should include a dated proof-of-purchase, anti-counterfeit code, along with a description of the product sold

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