Frequently Asked Questions

ACTION Camera Adapter+ for Mobi

PGYTECH action camera adapter for mobile gimbal + can it be used in any environment?

It can be used both indoors and outdoors, and between the temperatures of -20°-- 60°.

What is the size of the PGYTECH action camera adapter for mobile gimbal?

Its dimensions are: 137.3mm * 73mm* 20.5mm

PGYTECH action camera adapter for mobile gimbal + can it be stored with the mobile phone gimbal?

No. Once the user is finished, it should be disassembled and stored separately.

PGYTECH action camera adapter for mobile gimbal + will it affect the mobile phone weight balance?

No, it can be used normally and does not affect the weight balance.

PGYTECH action camera adapter for mobile gimbal + why does it affect the shooting angle?

If it affects shooting angle, you can use both the vertical and flashlight modes.

PGYTECH action camera adapter for mobile gimbal + what is the reason for the slight jitter when using it?

This is normal. There will be a slight restart under fast-moving or long-time loads.

PGYTECH action camera adapter for mobile gimbal + what is its weight?

It weighs only 151g.

Which products are suitable for the PGYTECH action camera adapter for mobile gimbal?

This product is suitable for Action Cameras:Gopro5, Gopro6, Gopro7, OSMO action, YI Action Camera, YI 4K Action Camera.

Mobile Gimbals:

DJI Mobile3, DJI Mobile2, ZHIYUN Smooth 4, ZHIYUN Smooth Q2, SNOOPPA action, BenbroP1S, MOZA mini-MI, Hohem ISTEAD, VILTA, SIRUI Swift M1

PGYTECH action camera adapter for mobile gimbal + what material were used?

It is built using Aluminum and SUS303.

ACTION CAMERA EXTENSION POLE TR

What kind ofproducts are compatible with the Action Camera Extension Pole Tripod Plus?

The action camera with universal interfaces or the ¼-inch screw.

What is the length of the Extension Pole Tripod Plus?

The pole measures 66cm in length with the tripod fully extended and 18cm when stored in your pocket.

What is the maximum size of the mobile phone holder?

The width of phone holder, fully extended, reaches 8.5cm, and the thickness of the mobile phone is recommended to be under 15mm.

Can the Action Camera Extension Pole Tripod Plus be used directly as a mobile phone selfie stick?

It needs to be paired with a universal phone holder when it is used in this way.

What is the maximum load capacity of the extension pole tripod plus?

1kg.

Is it necessary to connect to a data cable to control shooting with a bigger screen?

Wireless connection is available for the Osmo Action and GoPro.

The wireless module is needed for wireless connection to an Osmo Pocket, or you are suggested to use a PGYTECH Type-C to Type-C/Type-C to Lightning data line for wired data connections.

ACTION CAMERA FLOATING HAND GRI

Why choose the PGYTECH action camera floating hand grip?

The PGYTECH action camera floating hand grip offers a better handheld experience during underwater photography. Its floating body and wrist-strap attachment keep the camera above the surface of the water and prevent it from sinking. A recognizable red rear cover made from aeronautic aluminum can help you easily find the floating hand grip underwater.

What action cameras is the PGYTECH action camera floating hand gripcompatible with?

The universal interface can work with GoPro, OSMO Action, OSMO pocket, Xiaoyi, and all other action cameras with a GoPro universal interface.

Is the PGYTECH action camera floating hand gripcompatible with a DJI original locking screw?

When using a PGYTECH floating hand grip, you do not need to use the original locking screw. Please use the PGYTECH pin.

Can the floating hand gripbe used on land?

Yes. Although the floating hand grip is designed for underwater photography, it is also a good handheld device for any scenario other than underwater shooting, with its superior quality to most related products, as well as its usage-based and customer-oriented design.

What is the maximum diving depth?

Its underwater abilities reaches 60 meters.

Will OSMO ACTION or GoPro sink with the use of the floating hand grip?

No, the floating hand grip utilizes a hollow-sealed design with underwater buoyancy taken into consideration, which prevents the equipment from sinking even if it accidentally slips out of your hands.

Action Camera Hard-Shell Protec

Action Camera Hard-Shell Protective Case FAQs

It protects the camera from being damaged.

Which cameras can I put in the protective case?

It can work with an Osmo Action, GoPro, Xiaoyi, or other action cameras. The camera size must be less than 88.5mm * 95.5mm * 47.5mm.

What is the length of the lanyardof the protective case?

8.5cm.

Can the Osmo Action be storedin the case with the filter attached?

Yes.

Is the PGYTECH OSMO Action Camera Cage compatible with this hard-shell protective case?

Yes.

Action Camera L Bracket-draft F

Shipping Method

PGYTECH customers are all across the globe and we have different local warehouses all over the world. We use multiple shipping rules to provide worldwide shipping service. Delivery time varies based on the selected shipping service and destination. 

Shipping Times

Free Shipping 

This service is available on all items been in stock in our US FBA warehouse and European FBA warehouse. 

Standard Delivery

This service is available on all items shipped from Chinese warehouse. Standard delivery time ranges from 15 to 25 working days. 

Expedited Express

This service is available on all orders needed to be delivered from Chinese warehouse and offers faster delivery than standard delivery. It usually takes 5-7 working days.

Please note that all delivery dates are estimated only. Orders will be handled and dispatched within 2 business days once the payment is confirmed.

Arca-Type Quick Release Clamp &

What are the functions of the Arca-Type Quick Release Clamp & Plate V2?

The Arca-Type Quick Release Clamp & Plate V2 serves as an adapter for various photography equipment (cameras, stabilizers, sliders, tripods, Arca-Siwss heads), creating a custom quick-release system for photographers. By combining multiple clamps, it allows quick switching between different gear setups, greatly improving workflow efficiency.

What is the warranty period for the Arca-Type Quick Release Clamp & Plate V2?

This product comes with a three-year warranty. For more warranty information, please refer to the official website.

What equipment is compatible with the Arca-Type Quick Release Clamp & Plate V2?

The Arca-Type Quick Release Clamp & Plate V2 can compatible with 95% of Arca-Swiss square plates, L-plates, and camera cages. It supports most brands of cameras, stabilizers (though some camera-lens combos may have leveling issues), tripods, Arca heads, and sliders

What is the maximum load capacity of the Arca-Type Quick Release Clamp & Plate V2?

It can support a maximum load of up to 10kg/22lbs.

What is the weight of the Arca-Type Quick Release Clamp & Plate V2?

56g/1.97oz

What is the storage size of the Arca-Type Quick Release Clamp & Plate V2?

Storage dimensions: 68mm*38mm*18mm

How does the Arca-Type Quick Release Clamp V2 connect to a camera?

The camera connects to the Arca-Type Quick Release Clamp V2 using a standard Arca-Type quick-release plate for fast attachment and detachment.

Can the Arca-Type Quick Release Clamp V2 be used with action cameras?

Yes, the Arca-Type Quick Release Clamp V2 can be used with PGYTECH's action camera SnapLock quick-release plate to mount action cameras.

What material is the Arca-Type Quick Release Clamp V2 made from?

The Arca-Type Quick Release Clamp V2 is made from high-strength aluminum alloy with CNC one-piece molding.

What is the function of the included wrenches?

The packaging includes an S4 hex wrench and a T8 wrench. The S4 hex wrench is used to securely tighten the quick-release plate, while the T8 wrench can adjust the anti-slip stopping pins height.

Can the anti-slip stopping pins be removed? Will it affect the quick-release plate installation?

The anti-slip stopping pins are designed with adjustable height to prevent accidental loss. If it interferes with the installation of the quick-release plate, it can be lowered by turning the pin clockwise until it aligns with the main body.

What are the differences between V2 and previous version?

Beetle Camera Clip FAQ

Q1: What do you use the Beetle Camera Clip for?

A1: The Beetle Camera Clip functions as a secure and comfortable way to attach your camera on backpack straps or belts. The beetle enables you to go handsfree, while allowing instant access to your camera by just unlocking the button.

Q2: How to use the Beetle Camera Clip?

A2: We recommend you to read the product guide with setup and tips.

Q3: What’s the maximum width when clipped?

A3: Up to 75 mm width with a maximum of 15mm thickness and a minimum of 1mm thickness.

Q4: How long is the warranty valid of the Beetle Camera Clip?

A4: The Beetle Camera Clip has a three-year warranty. Find more details by visiting our website: www.pgytech.com/pages/lifetime-warranty

Q5: Which devices are compatible with the Beetle Camera Clip?

A5: Compatible gear includes DSRL, mirrorless cameras, card machines and action cameras.

Q6: What’s the maximum load of the Beetle Camera Clip?

A6: The maximum load of the clip is 30kg.

Q7: What’s the difference between the Beetle Camera Clip and the other backpack shoulder strap mounts?

A7: 1.Unlike the traditional knob, we use a clip that you can attach to your strap instantly and very securely. The adjustable buckle enables you to attach your camera to most straps. 

Note: Up to 75 mm width with a maximum of 15mm thickness and a minimum of 1mm thickness

2.The SnapLock plate uses a patented tight-fitting screw containing a thrust needle roller bearing, which ensures the plate doesn't get undone. It mounts the camera very securely.

Q8. What’s the weight of the Beetle Camera Clip?

A8. The weight of the the Beetle Camera Clip is 93g

Q9. What’s the dimension of the folded Beetle Camera Clip?

A9. The Beetle Camera Clip’s dimensions are: 90*41*31mm (it’s pocket size)

Q10. How to attach a camera to the Beetle?

A10. Use the hexagon or the slotted wrench to mount your camera onto the 1/4 inch screw, which can be found on the SnapLock plate.

Q11: Can the Beetle Camera Clip work with action cameras?

A11. You can use the action camera SnapLock plate to mount the gear on the beetle clip. 

Note: The PGYTECH Action Camera SnapLock Plate is sold separately. 

Q12 What’s the Beetle Camera Clip made from?

A12. The main body of it is made from aluminum and PA

Q13.Is the Beetle Camera Clip’s SnapLock Plate compatible with other camera clips?

A13.The Beetle Camera Clip’s SnapLock Plate is Arca-Swiss compatible. It fits our Action Camera SnapLock Plate perfectly and also works with other Arca-Swiss type tripods.

Q14. Which camera plates are compatible with the Beetle Camera Clip?

A14. The Beetle uses the SnapLock quick-release system, which doesn’t work with other camera plates.

Q15. What’s the function of the included wrench?

A15. The included S4 wrench is for tightening the SnapLock Plate.

Beetle Camera Clip V2

What are the functions of the Beetle Camera Clip V2?

The Beetle Camera Clip V2 allows you to securely attach your camera to your belt or backpack strap for hands-free carrying during photography outings. With one-click unlocking, you can quickly access your camera for a seamless shooting experience on the go.

What is the compatible strap range for the Beetle Camera Clip V2?

It is compatible with straps within the size range: 1mm ≤ thickness ≤ 20mm, and width ≤ 80mm.

What is the warranty period for the Beetle Camera Clip V2?

The product comes with a three-year warranty. 

What equipment is compatible with the Beetle Camera Clip V2?

The newly upgraded locking system is compatible with 95% of square Arca-type quick-release plates, supporting most DSLR, mirrorless, compact, and action cameras. When used with the 'PGYTECH Action Camera Quick Release Plate', it can support chest-mounted POV shooting.

What is the load capacity of the Beetle Camera Clip V2?

The product supports a maximum load of up to 30kg (66 lbs).

What are the differences between the Beetle Camera Clip V2 and the previous version?

What is the weight of the Beetle Camera Clip V2?

The Beetle Camera Clip V2 weighs 79g/2.78oz (excluding the quick-release plate).

What is the storage size of the Beetle Camera Clip V2?

88mm*45mm*24mm

How does the Beetle Camera Clip V2 connect to a camera?

The Beetle Camera Clip V2 comes with a PGYTECH Arca-type quick-release plate that attaches to the camera’s base, enabling quick and secure connections.

Can the Beetle Camera Clip V2 be used with action cameras?

Yes, by pairing it with the 'PGYTECH Action Camera SnapLock Quick Release Plate', it can support chest-mounted POV shooting.

What is the material of the Beetle Camera Clip V2?

The main body of the Beetle Camera Clip V2 is made of high-strength aluminum alloy and reinforced plastic.

Can other brands' quick-release plates be used with the Beetle Camera Clip V2?

The PGYTECH Beetle Camera Clip V2 utilizes the SnapLock camera quick-release system, which is compatible with 95% of square Arca-type plates, including those from brands like Peak Design, FALCAM, and more.

What is the purpose of the included wrench?

The Beetle Camera Clip V2 comes with an S4 hex wrench, which is used to tighten the quick-release plate securely.

Will the quick-release plate loosen over time?

The PGYTECH Arca-type quick-release plate features patented anti-loosening screws equipped with flat bearings, ensuring the screw and camera remain stationary during rotation. This prevents loosening, ensuring safe and secure camera attachment.

Camera Cold-proof Warm Cover FA

How to clean the Camera Cold-proof Warm Cover?

The cover features a down-filled inner layer. Hand wash and hang dry recommended, with a maximum water temperature of 30°C. Do not bleach, iron, dry clean, or machine wash.

Which camera models are compatible with the Camera Cold-proof Warm Cover?

It is compatible with DSLR or mirrorless cameras with lenses up to 150mm. The telephoto edition includes an independent lens sleeve, which can be adapted to lenses with a length of 150-450mm.

Is the Camera Cold-proof Warm Cover waterproof?

The cover itself is not waterproof, but its outer fabric provides level 4 water-repellency.

What is the warranty for the Camera Cold-proof Warm Cover?

A 3-year warranty covers functional issues or damage due to manufacturing defects. Surface wear, scratches, misuse, or intentional damage are not included in the warranty.

How to store the Camera Cold-proof Warm Cover?

The cover comes with a storage pouch to hold the cover and lens sleeve. Tighten the drawstring to attach it to your backpack or store it inside.

What advantages does our product offer over similar products?

Our product features an adjustable lens sleeve with dual side drawstrings, allowing flexible extension to fit lenses up to 150mm. Please choose the Telephoto Edition when using a lens with a length of 150 to 450mm.

Can the camera cold-weather cover be used with a tripod?

Yes, it can. The cover features two-way YKK zippers at the bottom, which, when opened, allow for tripod attachment.

What are the benefits of using a camera cold-proof warm cover?

It helps maintain your camera’s performance in cold environments, effectively extending battery life and preventing fogging or internal condensation due to temperature shifts between indoors and outdoors. Additionally, it provides warmth for the photographer's hands, making it easier to shoot comfortably for extended periods in harsh winter conditions.

Camera insert bag

What products can be adapted?

PGYTECH OnePro Flex, OneMo Travel or other brand backpacks with sufficient internal dimensions (please refer to the external dimensions of the insert bag).

Does it come with a shoulder strap? Can it be carried over the shoulder?

XS, S, and M sizes are all equipped with shoulder straps as standard, which can be worn on one shoulder when combined with the horn buckle of the bag body. Except for size L.

What does the platform usage model mean? And how to use it?

The size M insert bag can be flipped over by operating the buckle on the shoulder strap. With the front of the bag facing up, the sides of the bag are pressed against the user's abdomen to achieve balance of the bag, making it easier for users to replace lenses and other equipment without placing the bag and other items on the ground.

What equipment can be stored in different sizes?

L: For regular DSLR and mirrorless cameras: two cameras + eight lenses
M: For regular DSLR and mirrorless cameras: two cameras+four lenses / one camera + five lenses; 
S: For regular DSLR and mirrorless cameras: six lenses / one camera + three lenses; 
XS: For regular DSLR and mirrorless cameras: three lenses / one camera + two lenses; For 70-200mm lens: one camera+one lens

How protective is the insert bag?

The body of the bag adopts an integral lamination process, and the edges use a steel ring structure. The bag body is not easily deformed and has better protection.

Are the partitions protective?

The partition is made of one-piece molding process, which is lightweight, thick and elastic, and can better protect the equipment.

What are the dimensions and capacity of the insert bags? What are the weights?

XS  capacity: 5L; weight: 0.23kg; external dimensions: 290mmx120mmx170mm; internal dimensions:  275mm×105mm×160mm
S  capacity: 8L; weight: 0.36kg; external dimensions:290mm*200mm*170mm; internal dimensions: 275mm×185mm×160mm
M  capacity: 12L; weight: 0.47kg; external dimensions: 290mm*280mm*170mm; internal dimensions: 275mm×265mm×160mm
L  capacity: 20L; weight: 0.69kg; external dimensions:290mm*450mm*170mm; internal dimensions: 275mm×435mm×160mm

Are zippers waterproof?

Not waterproof, splashproof.

Can it store mirrorless cameras such as Z9?

Yes, all insert bags can store it. 

Is the insert bag washable?

It is not recommended to wash it. The product is made of multi-layer fabrics and will be deformed after washing.

What is the warranty policy like?

We offer a limited lifetime warranty. If you have any problems with product quality, please feel free to contact us at any time.

Camera Shoulder Strap Air FAQ

What is the length adjustment range of the camera shoulder strap?

Basic: 1000cm-1400mm
Artistic: S size: 950-1100mm; L size: 1100mm-1400mm
Vintage: S size: 1000-1200mm; L size: 1200mm-1400mm

Load bearing range/will it break easily?

Load capacity up to 90kg

Is the camera shoulder strap quick release system stable and is there any risk of it falling off?

PGYTECH patented locking system, the quick connector is made of high-strength plastic material and adopts the principle of dead-point mechanism, which locks the quick bead securely, and there is no risk of loosening at any angle. Combined with multi-layer braided ultra-high molecular weight polyethylene rope, the load capacity can reach 90KG.

What's the problem with the yellow layer showing on the rope of the quick bead?

The quick bead rope selection of ultra-high molecular weight polyethylene material, from the inside out using red, yellow, black multilayer weaving process made, when the rope reveals the yellow color represents the rope has appeared more obvious wear and tear, please replace the new rope continue to use in a timely manner.

Can the quick beads be attached directly to the camera lugs (without adapting through the metal ring)?

The quick bead rope diameter is currently 1.5mm and can be directly adapted to most brands of camera models, individual models of cameras still need to be adapted through the adapter ring. For example: Fujifilm.

Is the camera shoulder strap material resistant to dirt? How to clean it?

The main part of the strap is made of microfiber, a little dirty place can be wiped with fabric cleaner and put in a cool place to air dry. The product is produced by multi-layer pressing technology, do not directly soak cleaning and machine washing and do not expose to the sun to dry.

Is it possible to disassemble the camera with gloves on?

Yes, but overly thick gloves can make handling more difficult.

Does it get too hot and stuffy shoulders when using it in the summer?

The camera shoulder strap is made of fully water-based microfiber fabric, which is comfortable and breathable, and with the cushioning bump design, it can effectively improve the breathability compared with the traditional strap.

For which types of cameras?

Recommended for compact cameras and mirrorless cameras.

Will quick beads scratch the camera?

The overall design of the quick beadn is rounded, so it will not scratch your equipment.

Can it be used as a shoulder strap for a shoulder bag?

If there is a place on the bag where you can secure quick beads, it can be used as a shoulder strap.

How long is the warranty period?

We offer a 3-year warranty against manufacturing defects, or faults or breakages that render some or all of our products unusable;

Whereas cosmetic defects, scratches, stains or abrasions, malfunctions or breakages due to misuse, negligence or intentional damage, as well as non-factory functional defects of products (fabrics) not manufactured by us, such as everyday wear and tear of fabric-based materials such as webbing, cords, etc., are not covered by the warranty.

Is there any value in using the hanging loop at the braided cord of the strap (except for the retro style)?

It can be used to temporarily connect the ends of the strap when the camera is off the strap, making it easy to carry.

Camera Shoulder Strap Air FAQ_2

What is the length adjustment range of the camera shoulder strap?

Basic: 1000cm-1400mm
Artistic: S size: 950-1100mm; L size: 1100mm-1400mm
Vintage: S size: 1000-1200mm; L size: 1200mm-1400mm

Load bearing range/will it break easily?

Load capacity up to 90kg

Is the camera shoulder strap quick release system stable and is there any risk of it falling off?

PGYTECH patented locking system, the quick connector is made of high-strength plastic material and adopts the principle of dead-point mechanism, which locks the quick bead securely, and there is no risk of loosening at any angle. Combined with multi-layer braided ultra-high molecular weight polyethylene rope, the load capacity can reach 90KG.

What's the problem with the yellow layer showing on the rope of the quick bead?

The quick bead rope selection of ultra-high molecular weight polyethylene material, from the inside out using red, yellow, black multilayer weaving process made, when the rope reveals the yellow color represents the rope has appeared more obvious wear and tear, please replace the new rope continue to use in a timely manner.

Can the quick beads be attached directly to the camera lugs (without adapting through the metal ring)?

The quick bead rope diameter is currently 1.5mm and can be directly adapted to most brands of camera models, individual models of cameras still need to be adapted through the adapter ring. For example: Fujifilm.

Is the camera shoulder strap material resistant to dirt? How to clean it?

The main part of the strap is made of microfiber, a little dirty place can be wiped with fabric cleaner and put in a cool place to air dry. The product is produced by multi-layer pressing technology, do not directly soak cleaning and machine washing and do not expose to the sun to dry.

Is it possible to disassemble the camera with gloves on?

Yes, but overly thick gloves can make handling more difficult.

Does it get too hot and stuffy shoulders when using it in the summer?

The camera shoulder strap is made of fully water-based microfiber fabric, which is comfortable and breathable, and with the cushioning bump design, it can effectively improve the breathability compared with the traditional strap.

For which types of cameras?

Recommended for compact cameras and mirrorless cameras.

Will quick beads scratch the camera?

The overall design of the quick beadn is rounded, so it will not scratch your equipment.

Can it be used as a shoulder strap for a shoulder bag?

If there is a place on the bag where you can secure quick beads, it can be used as a shoulder strap.

How long is the warranty period?

We offer a 3-year warranty against manufacturing defects, or faults or breakages that render some or all of our products unusable;

Whereas cosmetic defects, scratches, stains or abrasions, malfunctions or breakages due to misuse, negligence or intentional damage, as well as non-factory functional defects of products (fabrics) not manufactured by us, such as everyday wear and tear of fabric-based materials such as webbing, cords, etc., are not covered by the warranty.

Is there any value in using the hanging loop at the braided cord of the strap (except for the retro style)?

It can be used to temporarily connect the ends of the strap when the camera is off the strap, making it easy to carry.

Camera Strap Master FAQ

How can I clean the strap? Is it washable?

The PGYTECH Camera Strap Master is made from premium-quality genuine leather and is not recommended for direct washing with water. For surface dirt, please follow the cleaning tips below:
Spot cleaning:
- Water/Oil stains: Gently blot the stain with a clean, absorbent cloth to soak up the liquid. Do not rub forcefully.
- Stubborn stains on smooth leather: Use a leather cleaner (neutral pH), apply with a soft cloth, and clean in circular motions. Do not pour the cleaner directly onto the leather.
- Suede stains: Use a suede-specific eraser or a soft brush. Avoid contact with water.
- Ink stains: Test the edge of the stain with a cotton swab dipped in alcohol. If no discoloration occurs, proceed cautiously. (Note: Alcohol may damage certain leathers, use with care.)

How should I maintain the strap for daily use?

The PGYTECH Camera Strap Master is made from premium-quality genuine leather. Please follow these care tips:
- Do not use wet wipes, soapy water, dishwashing liquids, or other alkaline cleaners.
- Do not apply regular shoe polish or furniture wax (may damage the coating).
- For long-term storage, keep in a dry, well-ventilated area (recommended humidity: 40%RH–60%RH). Use desiccants to prevent mildew.
- Cedar wood blocks or mothballs may be placed near the strap to protect against mold and insects (avoid direct contact with the leather). For mildew spots, gently wipe with a soft cloth dampened in diluted alcohol (1:1 with water).

What is the adjustable size range of the strap?

Adjustable length: 830–1450mm (32.6-57in); suitable for users with heights ranging from 150-190cm (4.9-6.2ft).

What is the maximum load capacity of the strap?

Maximum tested load capacity is up to 90kg (198.4lb) under extreme conditions.

How do I use the Expansion Strap?

There are two D-ring attachment points on the front of the Camera Strap Master. The Expansion Strap can be secured to them, allowing you to carry a camera or binoculars on the chest.

How do I use the Chest Strap?

The Chest Strap attaches to both sides of the Master Strap. The length is adjustable to ensure a secure and snug fit.

How does the Buckle work?

The Buckle features a dual-anchor design with separate unlock points on both ends.
The side button locks the strap position; the upper front button releases the buckle.

Is there a risk of accidental detachment with the quick release system?

The PGYTECH patented locking system uses a dual-anchor design between the Quick Release Buckle and the Quick Mount Bead for secure attachment. The buckle is made of high-strength plastic and utilizes a dead-point mechanism to firmly lock the bead in place from any angle. The UHMWPE (ultra-high molecular weight polyethylene) woven cord supports up to 90kg (198.4lb).

Is the connection between the Quick Release Plate and the camera secure?

The Quick Release Plate features PGYTECH's patented anti-loosening design. Please use the included hex key to securely mount it to your camera.

What does it mean when the yellow layer of the Quick Mount Bead Cord is visible?

The Quick Mount Bead Cord is made from UHMWPE using a triple-layer weave (red, yellow, black). When the yellow layer becomes visible, it indicates significant wear. Please replace the Quick Mount Bead Cord immediately to ensure continued safety.

Can the Quick Mount Bead be connected directly to the camera?

The Quick Release Buckle and Quick Mount Bead System uses a dual-anchor design and must be used with the included Quick Release Plate. Do not connect directly to the camera's strap eyelets.

Will wearing gloves affect the operation of the quick release system?

You can operate the quick release system while wearing gloves; however, thick gloves may reduce ease of operation.

How breathable is the strap?

The Camera Strap Master is crafted from premium cowhide leather and features 115 ventilation holes that enhance airflow and heat dissipation, effectively reducing heat buildup and ensuring long-lasting comfort.

Which camera types are compatible?

The Camera Strap Master is recommended for use with mirrorless and DSLR cameras.

Will the Quick Mount Bead scratch my equipment?

The Quick Mount Bead has a smooth, rounded ball-shaped design that prevents scratching your equipment.

What is the warranty coverage and period?

We provide a 3-year warranty for manufacturing defects or malfunctions that prevent full or partial use of the product.
However, cosmetic imperfections, scratches, stains, normal wear or wear from misuse, neglect, or intentional damage are not covered. Items not manufactured by PGYTECH, such as fabric components (straps, cords), are also excluded from warranty coverage unless defective upon delivery.

Can the strap be used in single-shoulder mode?

No. The strap is not designed for single-shoulder use.

What is the maximum length of the Chest Strap?

The chest strap extends up to 360mm (14.17in) in length.

What is the width of the strap?

The Camera Strap Master features an asymmetrical design. The widest part of the shoulder area reaches 60mm (2.36in), which effectively distributes weight and reduces fatigue.

Will the Quick-Release Buckle scratch the camera?

The Quick-Release Buckle is made of plastic material that will not cause scratches with light contact. It is recommended to store the camera and strap separately when not in use.

Is there a risk of color transfer?

The color fastness of the materials in contact with the body can reach level 4 or above for dry rubbing (friction when dry) which is considered good protection, and wet rubbing (friction when damp or sweaty) is rated at level 3 or above which is acceptable but more prone to color transfer than dry conditions. Due to the natural properties of the leather and the dyeing process, some fading or color transfer may occur. It is recommended to use with clothing of similar colors.

What is the operating temperature range?

'-20°C to 40°C (-4°F to 104°F).

Is the Quick Mount Bead compatible with previous versions?

Yes, it is compatible.

Is the material waterproof or sweat-resistant? Can it be used in rainy weather?

The material is not waterproof. Use in rainy weather is not recommended.

Will there be noise between the Quick-Release Plate and the Buckle during shooting?

Unlikely. The Quick-Release Plate is connected to the Buckle via an impact absorbing polyethylene cord, which does not produce any noticeable noise.

There's a slight gap between the Quick Mount Bead and the Buckle, causing a noise when moving. Is this normal?

A slight gap is intentionally left between the Quick Mount Bead and the Buckle to ensure smooth operation. This does not affect normal use or safety.

Camera Strap Pro FAQ

How can I clean the strap? Is it washable?

The PGYTECH Camera Strap Pro is made from premium-quality genuine leather and is not recommended for direct washing with water. For surface dirt or stains, please refer to the following cleaning methods:
Spot Cleaning:                                                                                                                         - Water/Oil stains: Gently blot the stain with a clean, absorbent cloth to soak up the liquid. Do not rub forcefully.
- Stubborn stains on smooth leather: Use a leather cleaner (neutral pH), apply with a soft cloth, and clean in circular motions. Do not pour the cleaner directly onto the leather.
- Suede stains: Use a suede-specific eraser or a soft brush. Avoid water exposure.
- Ink stains: Test the edge of the stain with a cotton swab dipped in alcohol. If no discoloration occurs, proceed cautiously. (Note: Alcohol may damage certain leathers, use with care.)

How should I maintain the strap for daily use?

The PGYTECH Camera Strap Pro is made from premium-quality genuine leather. Please follow the guidelines below for daily care:
- Do not use wet wipes, soapy water, dishwashing liquids, or other alkaline cleaners.
- Do not apply regular shoe polish or furniture wax, which may damage the surface coating.
- For long-term storage, keep in a dry, well-ventilated area (recommended humidity: 40%RH–60%RH). Use desiccants to prevent mildew.
- Cedar wood blocks or mothballs may be placed near the strap to protect against mold and insects (avoid direct contact with the leather). For mildew spots, gently wipe with a cloth dampened in diluted alcohol (1:1 with water).

What is the adjustable size range of the strap?

Adjustable length: 830–1450mm (32.6-57in); suitable for users with heights ranging from 150-190cm (4.9-6.2ft).

What is the maximum load capacity of the strap?

Maximum tested load capacity is up to 90kg (198.4lb) under extreme conditions.

How do I use the Underarm Strap?

The Underarm Strap can be attached to the front and rear buckles of the main strap. Adjust the length to secure the strap more stably against the body.

How does the Buckle work?

The Buckle features a dual-anchor design with separate unlock points on both ends.
The side button locks the strap position; the upper front button releases the buckle.

Is there a risk of accidental detachment with the quick release system?

The PGYTECH patented locking system uses a dual-anchor design between the Quick Release Buckle and the Quick Mount Bead for secure attachment. The buckle is made of high-strength plastic and utilizes a dead-point mechanism to firmly lock the bead in place from any angle. The UHMWPE (ultra-high molecular weight polyethylene) woven cord supports up to 90kg (198.4lb).

Is the connection between the Quick Release Plate and the camera secure?

The Quick Release Plate features PGYTECH's patented anti-loosening design. Please use the included hex key to securely mount it to your camera.

What does it mean when the yellow layer of the Quick Mount Bead Cord is visible?

The Quick Mount Bead Cord is made from UHMWPE using a triple-layer weave (red, yellow, black). When the yellow layer becomes visible, it indicates significant wear. Please replace the Quick Mount Bead Cord immediately to ensure continued safety.

Can the Quick Mount Bead be connected directly to the camera?

The Quick Release Buckle and Quick Mount Bead System uses a dual-anchor design and must be used with the included Quick Release Plate. Do not connect directly to the camera's strap eyelets.

Will wearing gloves affect the operation of the quick release system?

You can operate the quick release system while wearing gloves; however, thick gloves may reduce ease of operation.

How breathable is the strap?

The Camera Strap Pro is crafted from premium cowhide leather and features 56 ventilation holes that enhance airflow and heat dissipation, effectively reducing heat buildup and ensuring long-lasting comfort.

Which types of cameras are compatible?

The Camera Strap Pro is recommended for use with mirrorless and DSLR cameras.

Will the Quick Mount Bead scratch my gear?

The Quick Mount Bead features a smooth, rounded, ball-shaped design that prevents scratching your gear.

What is the warranty coverage and period?

We provide a 3-year warranty for manufacturing defects or malfunctions that prevent full or partial use of the product.
However, cosmetic imperfections, scratches, stains, normal wear or wear from misuse, neglect, or intentional damage are not covered. Items not manufactured by PGYTECH, such as fabric components (straps, cords), are also excluded from warranty coverage unless defective upon delivery.

Can the strap be worn on either shoulder?

The Camera Strap Pro is optimized for left-shoulder cross-body wear. Right-shoulder single-strap carry is possible for temporary use.

What is the maximum length of the Underarm Strap?

The Underarm Strap extends up to 550mm (21.65in) in length.

What is the width of the strap?

The Camera Strap Pro features an asymmetrical design. The widest part at the shoulder measures 60mm (2.36in), helping to distribute pressure and reduce fatigue.

Will the Quick-Release Buckle scratch the camera?

The Quick-Release Buckle is made from plastic material and will not cause scratches with light contact. For storage, it is recommended to keep the camera and strap separate.

Is there a risk of color transfer?

The color fastness of the materials in contact with the body can reach level 4 or above for dry rubbing (friction when dry) which is considered good protection, and wet rubbing (friction when damp or sweaty) is rated at level 3 or above which is acceptable but more prone to color transfer than dry conditions. Due to the natural properties of the leather and the dyeing process, some fading or color transfer may occur during use. We recommend pairing it with similar-colored clothing.

What is the operating temperature range?

-20°C to 40°C (-4°F to 104°F).

Is the Quick Mount Bead compatible with previous versions?

Yes, it is compatible.

Is the material waterproof or sweat-resistant? Can it be used in rainy weather?

The material is not waterproof. Use in rainy weather is not recommended.

Will there be noise between the Quick-Release Plate and the Buckle during shooting?

Unlikely. The Quick-Release Plate is connected to the Buckle via an impact absorbing polyethylene cord, which does not produce any noticeable noise.

There's a slight gap between the Quick Mount Bead and the Buckle, causing a noise when moving. Is this normal?

A slight gap is intentionally left between the Quick Mount Bead and the Buckle to ensure smooth operation. This does not affect normal use or safety.

Camera Strap Slim FAQ

What is the adjustment range of the camera strap and how to adjust it?

Adjustment Range: Vintage/Trendy/Outdoor Style: 820mm–1360mm/32.2-53.5in, suitable for users 150–190cm/4.9-6.2ft in height.
Adjustment Method: Each side has an adjustment buckle for easy length adjustment.

What is the load capacity? Will it break easily?

Maximum load capacity: 30kg (66.1lbs). No, it will not break easily.

Maximum load capacity: 30kg (66.1lbs). No, it will not break easily.

PGYTECH's patented buckle system uses high-strength plastic and a dead-point mechanism, preventing accidental release at any angle. Combined with multi-layer braided UHMWPE cord, load capacity reaches 30kg (66.1lbs).

Why does the quick-mount bead cord show a yellow layer?

The quick-mount bead cord is made of UHMWPE material, featuring a red and yellow dual-layer weaving process from the inside out. When the yellow layer becomes visible, it indicates significant wear. Please replace the quick-mount bead promptly before continued use.

Can the quick-mount bead be attached directly to the camera lug?

Yes. The Camera Strap Slim series quick-mount bead cord is made of 1.0mm/0.04in fine rope, directly compatible with most camera models such as Fujifilm and Ricoh.

Is the strap material dirt-resistant? How to clean it?

Vintage Style: The strap body is made of genuine leather and microfiber. For minor stains, wipe with fabric cleaner and air dry in a shaded area. Produced with a multi-layer lamination process. Do not soak, machine wash, or expose to direct sunlight while drying.
Trendy Style: The strap body is made of multicolor braided rope. For minor stains, rinse with clean water and air dry in a shaded area. Do not machine wash.
Outdoor Style: The strap body is made of UHMWPE braided rope. For minor stains, rinse with clean water and air dry in a shaded area. Do not machine wash.

Can the camera be detached while wearing gloves?

Yes, detachment is possible while wearing gloves, though thicker gloves may increase difficulty of operation.

Will it get too hot in summer?

No. The Camera Strap Slim series camera strap emphasizes lightweight carrying and stylish design. The shoulder straps feature an ultra-narrow construction and breathable materials, with ventilation carefully considered in the design process

Which cameras are compatible?

The Camera Strap Slim is recommended for compact cameras, instant cameras, and smartphones, and is also compatible with lightweight mirrorless cameras.

Will the quick-release mount scratch the camera?

No. The quick-release mount is made of flexible TPU with a smooth, rounded design, ensuring it will not scratch your gear.

Can it be used as a shoulder strap for bags?

Yes, it can be used as a shoulder strap for bags if the bag has suitable attachment points for the quick-mount bead system.

What is the warranty period?

We provide a 3-year warranty for manufacturing defects or failures that render part or all of the product unusable. Cosmetic flaws, scratches, stains, wear caused by misuse, negligence, or intentional damage, as well as non-factory functional defects in materials we do not manufacture (such as webbing or cords), are not covered.

What is the strap width?

Vintage Style: strap body width 18mm (0.7 in)
Trendy Style: strap body width 16mm (0.6 in)
Outdoor Style: strap body diameter 8.5mm (0.3 in)

Can the quick-mount bead be purchased separately?

Currently unavailable for separate purchase. For additional units, please contact official customer service.

Where is the SN code located?

The SN code is located on the back of the strap's quick-release buckle and on the back of the packaging.

What are the differences from previous PGYTECH straps?

The Camera Strap Slim emphasizes lightweight carrying and stylish design, ideal for compact cameras, instant cameras, smartphones, and other lightweight devices. It also offers a variety of visual styles, currently available in Trendy, Outdoor, and Vintage designs, each with distinctive characteristics.

Camera Wrist Strap Air FAQ

What is the range of wrist circumferences that the Camera Wrist Strap Air can fit?

120mm-200mm

Will the camera wrist strap air break under stress?

The camera wrist strap air is composed of a double layer of high-strength Dyneema fiber, and has undergone deformation and failure testing up to a maximum load of 35kg without breaking.

Is there any risk of camera falling off from the quick connectors?

The quick connector utilizes a dead point mechanism. There is no risk 
of the camera falling off, regardless of the angle of force applied, as long as the quick bead remains locked. Combined with UHMWPE lanyard, it can stand a load of up to 35KG. 

What does it mean when the yellow core of lanyard become visible?

The lanyard is made of UHMWPE, which shows red, yellow and black for different layers from the inside to the outside. When the yellow color becomes visible, please replace the quick bead with a new one in time.

Is the material stain-resistant?

The material is made of microfiber and may show signs of use over time. Light stains can be wiped off.

How to deal with the dirty surface of the product?

For slight surface stains, it is recommended to wipe with water. If the stains are more serious, buying fabric cleaner and wiping clean, in a ventilated place to dry naturally is recommended. Do not wash or machine wash, avoid exposure to high temperatures.

Will it be too stuffy to use in summer?

The microfiber material is skin-friendly and breathable. It is less likely to cause discomfort from heat and humidity compared to woven straps.

Can I detach the camera from backpack camera strap with my gloves on?

Yes, but if gloves that are too thick, the operation can be difficult.

What cameras can this wrist strap be used with?

The quick bead of the camera wrist strap air is made of 1.5mm diameter Dyneema, which can be adapted to most cameras. If you can't thread the rope directly, you can use the metal clip included in the package to use with the lanyard. 

Will quick beads scratch camera?

No, our quick beads are presented in a round shape. 

How long is the warranty period?

We provide a three-year warranty service covering product manufacturing defects or faults leading to partial or complete inability to use the product. It should be noted that defects related to product appearance, such as scratches, stains, or wear and tear caused by intentional damage, misuse, or negligence, are not covered under this warranty. Similarly, any damages caused by components not produced by us, such as fabrics, that do not stem from factory functional defects, such as regular wear and tear of materials like straps and ropes, are not eligible for warranty coverage.

What is the difference between the two camera wrist straps?

Refer to the comparison table for details

Camera Wrist Strap Slim

What is the maximum wrist circumference of the camera wrist strap?

320mm (12.6 in).

What is the load capacity of the camera wrist strap? Will it break easily?

Maximum load capacity up to 25kg (55.1lbs).

Is the quick-mount bead stable? Any risk of detachment?

The PGYTECH patented lock system uses high-strength plastic and a dead-point mechanism to firmly secure the quick-mount bead, preventing accidental release at any angle. Combined with multi-layer braided UHMWPE cord, it supports loads up to 25kg (55.1lbs).

Why does the quick-mount bead cord show a yellow layer?

The quick-mount bead cord is made of UHMWPE material, featuring a red and yellow dual-color multi-layer braiding from the inside out. When the yellow layer becomes visible, it indicates significant wear. Please replace the quick-mount bead promptly before continued use.

Is the camera wrist strap material dirt-resistant? How to clean it?

Vintage Style: The strap body is made of genuine leather and microfiber. For minor stains, wipe with fabric cleaner and air dry in a shaded area. Produced with a multi-layer lamination process. Do not soak, machine wash, or expose to direct sunlight while drying.
Trendy Style: The strap body is made of multicolor braided rope. For minor stains, rinse with clean water and air dry in a shaded area. Do not machine wash.
Outdoor Style: The strap body is made of UHMWPE braided rope. For minor stains, rinse with clean water and air dry in a shaded area. Do not machine wash.

Will it feel too hot or stuffy in summer?

No. The Camera Wrist Strap Slim emphasizes lightweight carrying and stylish design. The strap features an ultra-narrow, breathable construction, with ventilation carefully considered during the design process.

Can the camera be detached while wearing gloves?

Yes, detachment is possible while wearing gloves, though thicker gloves may increase difficulty of operation.

Which cameras are compatible?

The Camera Wrist Strap Slim is recommended for compact cameras, instant cameras, and smartphones, and is also compatible with lightweight mirrorless cameras.

Will the quick-release mount scratch the camera?

No. The quick-release mount is made of flexible TPU with a smooth, rounded design, ensuring it will not scratch your gear.

What is the warranty period?

We provide a 3-year warranty for manufacturing defects or failures that render part or all of the product unusable. Cosmetic flaws, scratches, stains, wear caused by misuse, negligence, or intentional damage, as well as non-factory functional defects in materials we do not manufacture (such as webbing or cords), are not covered.

What is the wrist strap width?

Vintage style: strap body width 18mm (0.7 in)
Trendy style: strap body width 16mm (0.6 in)
Outdoor style: strap body diameter 8.5mm (0.3 in)

Can the quick-mount bead be purchased separately?

Currently unavailable for separate purchase. For additional units, please contact official customer service.

Where is the SN code located?

The SN code is located on the back of the strap's quick-release buckle and on the back of the packaging.

What are the differences from previous PGYTECH straps?

The Camera Wrist Strap Slim emphasizes lightweight carrying and stylish design, ideal for compact cameras, instant cameras, smartphones, and other lightweight devices. It also offers a variety of visual styles, currently available in Trendy, Outdoor, and Vintage designs, each with distinctive characteristics.

CapLock Action Camera Extension

What material is the CapLock Action Camera Extension Pole Tripod made of?

The main body is constructed using high-strength nylon and aluminum alloy materials. The handle grip is wrapped in soft rubber, providing effective anti-slip capabilities.

Which products are compatible with the CapLock Action Camera Extension Pole Tripod?

Featuring the new CapLock quick-release system, it comes with an action camera adapter and a 1/4" adapter. It can be used to connect action cameras, smartphones, and compact cameras (weighing ≤1kg) for photography. Smartphones require a smartphone clamp for attachment.

How long can the CapLock Action Camera Extension Pole Tripod be extended?

It can extend by 29 cm. In handheld mode, the maximum length is 47cm, while in tripod mode, it can reach a height of 41cm. 

Does the CapLock Action Camera Extension Pole Tripod support portrait shooting?

Yes, the ball head allows for multi-angle adjustments and thus supports portrait shooting. 

Is the CapLock Action Camera Extension Pole Tripod stable?

The Extension Pole Tripod is stable enough to meet high-quality standards. There will be no issues of structural looseness.

How much does the CapLock Action Camera Extension Pole Tripod weigh?

157g.

What are the dimensions of the folded CapLock Action Camera Extension Pole Tripod?

180mm*31mm*55mm.

CapLock Action Camera Handlebar

What material is the PGYTECH CapLock Action Camera Handlebar Mount made of?

It is made of high-strength plastic nylon,  fiberglass and aluminum alloy, ensuring good sturdiness and reliability.

Which devices are compatible with the PGYTECH CapLock Action Camera Handlebar Mount?

The package includes an action camera adapter and a 1/4" adapter, allowing it to be compatible with various brands of action cameras and smartphones (A phone clamp is needed).

In what environments can the PGYTECH CapLock Action Camera Handlebar Mount be used?

It can be used within a temperature range of -10°C to 40°C.

What is the weight-bearing capacity of the PGYTECH CapLock Action Camera Handlebar Mount?

300g.

Where can the PGYTECH CapLock Action Camera Handlebar Mount be fixed for use?

The PGYTECH CapLock Action Camera Handlebar Mount can be securely attached to positions such as bicycle handlebars, electric bicycle handlebars, motorcycle handlebars, rear view mirror poles and under-seat poles. It can grip tubes with a diameter ranging from 8mm to 16mm and 22mm to 35mm.

CapLock Action Camera Magnetic

Which devices are compatible with the PGYTECH CapLock Action Camera Magnetic Mount?

Our CapLock Action Camera Magnetic Mount has a maximum weight capacity of 300g and is suitable for most action cameras on the market, including DJI Osmo Pocket/Action, Insta360 action cameras, GoPro action cameras, and more.

What type of interface does the PGYTECH CapLock Action Camera Magnetic Mount use?

It features the new CapLock quick-mount system and comes with an action camera adapter and a 1/4" adapter. This mount can connect to action cameras and smartphones for shooting, with the smartphone requiring a phone clamp for use.

Under what conditions is the PGYTECH CapLock Action Camera Magnetic Mount suitable for use?

The PGYTECH Action Camera Magnetic Mount utilizes a strong magnetic design and can be used in specified sports conditions. When used on a vehicle, the driver should choose flat urban roads, with speed not exceeding 80 km/h. When used on the outside of vehicle, it's recommended to use a safety lanyard to prevent accidents.

Will the PGYTECH CapLock Action Camera Magnetic Mount damage the vehicle's paint?

The base of the PGYTECH Action Camera Magnetic Mount is made of soft rubber material, and it will not cause any damage to the vehicle's body.

Where can the PGYTECH CapLock Action Camera Magnetic Mount be applied?

The Action Camera Magnetic Mount is suitable for supporting action cameras and smartphones on the vehicle's body, metal surfaces like car panels or railings, door frames, and other metal surfaces for creative shooting.

What's the load capacity of the PGYTECH CapLock Action Camera Magnetic Mount?

The load capacity is 300g. 

CapLock Action Camera Neck Moun

What scenarios is the PGYTECH CapLock Action Camera Neck Mount suitable for?

The CapLock Action Camera Neck Mount allows you to mount an action camera for a first-person perspective, making it ideal for activities such as cycling, off-roading, fishing, running, and other sports.

What gears is PGYTECH CapLock Action Camera Neck Mount compatible with?

The package includes an action camera adapter and a 1/4" adapter, allowing it to be compatible with various action cameras and smartphones.

How do I connect my action camera to the neck mount?

The PGYTECH CapLock Action Camera Neck Mount features a new CapLock quick-release system design. With the included action camera adapter, you can quickly and securely connect your action camera to the neck mount.

Is it suitable for smartphones?

Yes, the PGYTECH CapLock Action Camera Neck Mount comes with a 1/4"adapter. With a smartphone clamp, it can be connected with smartphones.

What material is the PGYTECH CapLock Action Camera Neck Mount made of?

The surface of the PGYTECH CapLock Action Camera Neck Mount is made of skin-friendly silicone material, providing a comfortable touch. The interior tube is made of stainless steel and aluminum alloy, offering stable support while allowing flexible shaping to provide a comfortable fit.

What is the weight of the PGYTECH CapLock Action Camera Neck Mount?

135g. 

What is the function of the included chest fixing strap?

The PGYTECH CapLock Action Camera Neck Mount, when used with the fixing strap, significantly enhances the stability of action camera recording, providing a more stable and comfortable wearing and shooting experience.

Can I shoot in portrait orientation with the action camera?

Yes, the CapLock quick-release system supports four-way installation, allowing you to quickly switch between landscape and portrait shooting orientations.

What is the neck circumference range that the PGYTECH CapLock Action Camera Neck Mount is compatible with?

It is suitable for users with a neck circumference of up to 40cm.

What is the warranty period for the PGYTECH CapLock Action Camera Neck Mount?

1 year. 

CapLock Action Camera Suction C

Where can the PGYTECH CapLock Action Camera Suction Cup Mount be applied?

It can be attached to smooth surfaces like glass, both indoors and outdoors.

Which products are compatible with the PGYTECH CapLock Action Camera Suction Cup Mount?

It features the new CapLock quick release system and comes with an action camera adapter and a 1/4" adapter. This mount can connect to action cameras and smartphones for shooting, with the smartphone requiring a phone clamp for use.

How do I use the PGYTECH CapLock Action Camera Suction Cup Mount?

The CapLock Action Camera Suction Cup Mount is designed to securely hold action cameras, smartphones, small photography lights, microphones, and other equipment on smooth surfaces such as glass, tables, and tiled walls. Dual ball head construction features 360° tilting and rotating capabilities, effortlessly adjusted via a wingnut. With a foldable and compact design, it's portable and convenient to carry. With its action camera adapter and 1/4" adapter, it offers broad compatibility with action cameras and smartphones.

Will the PGYTECH CapLock Action Camera Suction Cup Mount detach during use?

No, it will not detach as long as it is used under required conditions. 

What is the weight-bearing capacity of the PGYTECH CapLock Action Camera Suction Cup Mount?

It can hold up to 300g when fixed to a smooth surface.

Can the PGYTECH CapLock Action Camera Suction Cup Mount be used during motion?

It can be used during specified motion environments. When used in a vehicle, it should be on flat city roads with a speed not exceeding 80 km/h. When used outside of a vehicle, it is recommended to use a safety lanyard to prevent accidents.

Under what temperature can the PGYTECH CapLock Action Camera Suction Cup Mount be used?

The PGYTECH CapLock Action Camera Suction Cup Mount can be used in environments with temperatures ranging from -10°C to 40°C.

CapLock Magnetic Smartphone Nec

What are the suitable scenarios for the CapLock Magnetic Smartphone Neck Mount?

It is suitable for first-person perspective filming and recording in scenarios like fishing, hiking, and crafting.

Can the CapLock Magnetic Smartphone Neck Mount be used while cycling?

No, the CapLock Magnetic Smartphone Neck Mount uses a magnetic connection to secure the phone. It is not recommended for use during vigorous activities due to the risk of phone falling.

How strong is the magnetic force of the CapLock Magnetic Smartphone Neck Mount?

The vertical magnetic force reaches 30N, which can meet the needs of most phones (not suitable for foldable phones).

What products are compatible with the CapLock Magnetic Smartphone Neck Mount?

Action cameras (with 3-prong mount) and smartphones (excluding foldable phones).

What are the main materials used in the CapLock Magnetic Smartphone Neck Mount?

The part in contact with the skin is made of silicone for a soft and skin-friendly feel. The main body uses a stainless steel tube, which can be flexibly shaped during wearing to avoid discomfort; other stressed parts are made of high-strength plastic and aluminum alloy for safety and reliability.

What is the maximum load capacity of the CapLock Magnetic Smartphone Neck Mount?

300g

What is the warranty period for the CapLock Magnetic Smartphone Neck Mount?

One year.

Does the CapLock Magnetic Smartphone Neck Mount have anti-shake functionality?

No, it does not have anti-shake functionality.

How can Android phones be used with the CapLock Magnetic Smartphone Neck Mount?

The package includes a magnetic ring for adapter use. Please note the following:
1. The magnetic ring is suitable for smooth, clean, flat phone case surfaces. Not suitable for matte glass, silicone, leather, wood, or fabric phone cases.
2. Not recommended for use directly with bare phones due to the risk of detachment. It is recommended to use a MagSafe phone case.
3. Before attaching the magnetic ring, clean the surface. After attaching, let it sit for over 24 hours before use.

Can the CapLock Magnetic Smartphone Neck Mount be used to watch movies while hanging around the neck?

Not recommended. The product is primarily designed for first-person perspective filming.

CapLock MantisPod Power

How do I use the MantisPod Power?

Please read the instruction manual carefully to quickly learn the functions. 

In what scenarios is the Mantis mode suitable for use?

When using the Mantis mode, please note:
1. The hanging surface thickness should be less than 90mm.
2. When one leg is hanging, the other two legs should also be supported. 
3. Avoid hanging it on moving vehicles, boats, or other mobile objects.

How stable is the Mantis mode?

The stability of the MantisPod Power is achieved through the principle of stable support of three points in space. Under right using conditions, it can stably support devices weighing up to 1KG for shooting. 

What equipment can the MantisPod Power (GoPro Edition) be adapted to?

Action cameras: GoPro 9/10/11/12/13; 
Smartphones: Android, Apple (TYPE-C interface), and HarmonyOS.

What equipment can the MantisPod Power (Insta360 Edition) be adapted to?

Action cameras:  Insta360 Ace Pro/Ace/Go 3/X3/ONE RS(Twin/4K Edition)
ONE RS 1-Inch 360 Edition/ONE X2/0NE R;
Smartphones: Android, Apple (TYPE-C interface), and Harmony OS.

What is the maximum load capacity of the MantisPod Power?

Up to 1KG.

What are the differences between the MantisPod Power and other brands of desktop tripods?

The MantisPod Power emerges as a versatile desktop tripod imbued with multiple operational modes, including handheld shooting, desktop tripod support, Mantis mode shooting, vertical shooting, and briefcase mode. It caters comprehensively to diverse shooting environments such as home, outdoor, venue, and office settings. The Mantis mode introduces an innovative hook design, facilitating attachment to varied surfaces like trees, glass, and doors. Additionally, equipped with a built-in 5000mAh lithium battery, it ensures uninterrupted shooting by enabling simultaneous charging. The inclusion of a remote control module empowers users with functionalities like remote photo capture, video recording, and zoom control.

What is the warranty duration for the MantisPod Power?

One-year warranty. 

What is the weight of the MantisPod Power ?

284g (excluding accessories).

What are the folded dimensions of the MantisPod Power?

The compact dimensions measure 225mm*50mm*60mm.

How is the MantisPod Power connected to the camera?

The MantisPod Power seamlessly integrates the quick release system, employing a quick release plate for camera attachment, thus facilitating rapid assembly and disassembly with the tripod.

What is the maximum support height achievable by the MantisPod Power?

The maximum support height is 180mm.

Does the MantisPod Power feature stabilization functionality?

While the MantisPod Power offers stable device support, the tripod itself does not incorporate stabilization features.

Is the bottom part of the MantisPod Power anti-slip?

Yes, the leg bottom uses flexible, non-slip material, ensuring reliable grip and stability.

What are the materials of MantisPod Power?

The main body of the MantisPod Power is meticulously crafted from high-strength nylon plastic infused with glass fiber, complemented by aluminum alloy components, thereby striking an optimal balance between strength and lightness.

What functionalities are offered by the remote control of the MantisPod Power?

The remote control facliitates seamless connectivity with action camera, enabling remote execution of functions such as photo capture/recording, mode swithcing, power management and screen locking. It enables remote control of photo capture and video recording functionalities when connected to smartphones.  Note: Please check the compatibility of the two editions.

Are mirrorless cameras/compact cameras compatible with the MantisPod Power?

Mirrorless cameras/compact cameras featuring a Type-C interface can leverage charging capabilities. However, remote control functionality is not extended to the camera. For users requiring remote control capabilities, the Mantis RC M1 is available for separate purchase.

Do both Type-C ports of the MantisPod Power support charging and discharging functionalities?

The Type-C male port supports 5V 2.0A discharge, while the Type-C female port supports 5V 2.4A charging.

Can the MantisPod Power be submerged in water?

The MantisPod Power does not feature waterproof capabilities and is not recommended for underwater usage.

What is the battery capacity of the PGYTECH MantisPod Power?

It features a built-in 5000mAh lithium battery, equivalent to 2.5 units of action camera battery capacity.  It supports 5V2.4A input and 5V2.0A output, allowing simultaneous charging and shooting of action cameras.

CapLock MantisPod Z FAQ

What distinguishes the PGYTECH CapLock MantisPod Z from other tripods available on the market?

The PGYTECH CapLock MantisPod Z is a versatile desktop tripod designed for action camera users. It combines grip, extension, tripod, mantis, and briefcase mode functions into one device. The innovative extendable arm provides a broader shooting perspective.

What equipment is compatible with the PGYTECH CapLock MantisPod Z?

It's compatible with action cameras, smartphones, and compact cameras (≤1kg) (Note: Load capacity in extension mode is up to 500g).

Under what conditions is the mantis mode suitable for use?

Note: 
1.Mantis Mode can only be applied when:
Ensure that the surface you hang it on is no more than 90mm thick.
Ensure that the other two legs are supported to form a triangular structure.
Avoid hanging it on moving vehicles, yachts, or other moving objects.

How stable is the Mantis mode?

The Mantis mode utilizes three-point support for stability during shooting. When the using conditions are met, it can stably support equipment weighing up to 1kg.

What is the warranty period for the PGYTECH CapLock MantisPod Z?

Three years.

What are the dimensions of the PGYTECH CapLock MantisPod Z when folded for storage?

205mm*70mm*60mm.

In extension mode, what is the maximum height of the PGYTECH CapLock MantisPod Z?

460mm.

What is the weight of the PGYTECH CapLock MantisPod Z?

270g.

How does the PGYTECH CapLock MantisPod Z connect to a camera?

The PGYTECH CapLock MantisPod Z features the innovative CapLock quick-release system . It comes with an action camera adapter and a 1/4 adapter, allowing for quick and secure connection to action cameras.

Does the PGYTECH CapLock MantisPod Z have stabilization functionality?

No.

Can the PGYTECH CapLock MantisPod Z be used underwater?

Yes. 

CapLock Rearview Mirror Mount

What is the weight of the CapLock Rearview Mirror Mount?

81g(net weight).

What are the dimensions of the CapLock Rearview Mirror Mount?

90mm*40mm*40mm.

What materials are used in the CapLock Rearview Mirror Mount?

Aluminum alloy, PA (polyamide), and rubber.

What is the clamping range of the CapLock Rearview Mirror Mount?

The CapLock Rearview Mirror Mount comes with standard tube sleeves of different sizes (6mm/8mm/10mm/12mm/14mm) that can be chosen according to the specific needs.

What photography products are compatible with the CapLock Rearview Mirror Mount?

The CapLock Rearview Mirror Mount is compatible with various action cameras, smartphones, and other devices weighing up to 350g.

How do I connect the CapLock Rearview Mirror Mount to my device?

The product can be directly connected to the CapLock Rearview Mirror Mount via a 1/4" interface. It also comes with a 1/4 quick-release plate and an action camera adapter, allowing users to choose for more efficient device assembly and disassembly.

Can the CapLock Rearview Mirror Mount be used with an extension rod?

It is prohibited to connect an extension rod for use, as there is a risk of breakage.

How to use it safely?

When the device is mounted directly on the CapLock Rearview Mirror Mount, road cycling speed should not exceed 80km/h, and off-road cycling speed should not exceed 40km/h.

What range of angle adjustment does the CapLock Rearview Mirror Mount support?

The CapLock Rearview Mirror Mount features a single-wingnut locking design, allowing easy operation and supporting dual-axis adjustment. The upper part can rotate 360° and tilt 180°. The ball head also allows for a 360-degree rotation with a tilt of 35 degrees, meeting various shooting needs in different scenes and angles.

Is the CapLock Rearview Mirror Mount suitable for use in low-temperature environments?

It is suitable for temperatures ranging from -10°C to 40°C.

What is the warranty period for the CapLock Rearview Mirror Mount?

This product comes with a one-year warranty service.

CapLock Three-arm Suction Mount

What devices are compatible with the CapLock Three-arm Suction Mount?

Our Three-arm Suction Mount has a maximum weight capacity of 300g and is compatible with most action cameras, smartphones, and compact cameras available on the market.

What type of interface does the CapLock Three-arm Suction Mount use?

The mount features the innovative CapLock quick-release system. It comes with an action camera adapter and a 1/4" adapter, allowing you to connect action cameras and smartphones. (Smartphones require a smartphone clamp for attachment.)

Under what conditions is PGYTECH CapLock Three-arm Suction Mount suitable for use?

Can only be used on a smooth, flat, non-porous surface; 
Not applicable surface:
(1. Coating surface; 2. Natural marble surface; 3. Old tile surface; 4. Breathable wallpaper;   5. Diatom mud wall; 6.Unpainted wood surface; 7. Frosted glass surface; 8. Other rough or breathable material surface;)
3. When using this product on motorcycles or the outside of vehicles, please choose flat roads and make sure the applied surface is smooth and flat.  And the moving speed should be strictly controlled below 80km/h. 
4. It is recommended to use a safety lanyard to avoid accidents. The other end can be securely fastened at a reliable location.

It is not suitable for use in activities such as surfing, skiing, or other high-impact sports. This product is only suitable for non-impact activities.
Working temperature: -10°C to +40°C.
When not in use, do not press the button, otherwise the suction force may be affected.
Note: Maximum weight capacity is 300g.

Does the CapLock Three-arm Suction Mount provide video stabilization?

No, it does not offer video stabilization functionality.

What are the differences between the CapLock Three-arm Suction Mount and the CapLock Action Camera Suction Mount?

Compared to the CapLock Action Camera Suction Mount, the CapLock Three-arm Suction Mount offers better stability:
1. The Three-arm Suction Mount is especially suitable for mounting on the external side of vehicles.
2. The Three-arm Suction Mount is suitable for compact and mirrorless cameras.

CFexpress CreateMate Card Reade

What accessories can be stored?

The CFE-A/SD Version can store CFexpress Type A card*3,SD card*3,Micro SD card*4,Nano SIM card*2,eject pin*1. And the CFE-B/SD Version can store CFexpress Type B card*2, SD card*3,Micro SD card*4,Nano SIM card*2,eject pin*1. 

What's the data transmission speed?

USB C supports up to USB3.2 Gen2 10Gbps transfer rate and compatible with CFA/CFB memory card, with a theoretical transfer rate of up to 1000MB/S. The card reader also supports SD4.0 SD/Micro SD card (via card adapter), with a theoretical transfer rate of up to 312MB/S.

What's the highlight of this card reader case?

It has a large storage space and an ultra-high transfer speed. It also has IP54 protection.

What is the size of the product?

130*75*27mm(with silicone case included).
125*60*22mm(without silicone case)
Weight:212g

What products is this product suitable for?

• Devices: Cameras, smartphones, drones, action cameras. 
• Memory Cards: 
Compatible with CFexpress Type A card/CFexpress Type-B cards
Compatible with UHS-Ⅱ,SD 4.0:
UHS-Ⅱ, SDXC, SDHC, SD Cards
UHS-Ⅰ, SDXC, SDHC, SD Cards
UHS-Ⅱ, Micro SDXC, Micro SDHC, MicroSD Cards
UHS-Ⅰ, Micro SDXC, Micro SDHC, MicroSD Cards
• Systems:
Windows 7 and above, Mac OS 10.6 and above, Linux,  Android, iPad OS
Note: 
Data transfer only applies to Type-C port phones and tablets that support OTG; To connect with a desktop computer, a  Type-C to USB-A adapter is required.

What is the transfer interface of it?

PGYTECH card reader case is designed with a standard Type-C port and can be used with a wide range of products such as mobile phones and tablets.
It doesn't support Lightning-port iPhones and when used with desktop computers, a Type-C To USB-A adapter is required.

What types of cards are compatible with the card reader function?

 It has one CFexpress Type A card/CFexpress Type B slot, one SD slot and supports reading of CFexpress Type A/Type B, SD and Micro SD memory cards.
Note: CFexpress Type A card/CFexpress Type B card and SD/Micro SD cards cannot be read simultaneously. The product prioritizes CFexpress Type A card/CFexpress Type B card when both cards are inserted. After CFexpress data transfer, the SD card becomes accessible.
 

Does it need to be charged?

PGYTECH CreateMate Card Reader Case is plug-and-play, requiring no additional power supply in most cases. If there is a disconnection issue during the transfer process (the card can be read when connected, but the connection intermittently drops and reconnects), it may be due to insufficient power. In such cases, you can provide separate power through the external power interface of the card reader case to ensure stable operation.

Is the surface waterproof?

PGYTECH card reader case features IP54 protection and the surface can resist splashes. 

Can it work with iPhones?

The card reader case uses Type-C port and can not support Lightening-port iPhones.

Can it work with iPads?

This card reader case uses Type-C port, so: 
If your iPad uses Type-C port, you can connect them directly;
If your iPad uses Lightning port, it is not supported. 

Can PGYTECH card reader case work with desktop computers?

Yes.  But a Type-C to USB-A adapter is required as PGYTECH CreateMate Card Reader Case uses the Type-C port.

Can this card reader case read XQD cards?

No, it does not support XQD cards, but it can read CFexpress Type A card/CFexpress Type B, SD and Micro SD cards. 

CONTROL STICK PROTECTOR FOR MAV

Which remote controllers can be used with the MAVIC MINI control stick protector?

This is designed for the Mavic mini size. Other models of remote control cannot be used.

Where is the strap? Where is the belt?

The strap is in the triangular bag at the front of the backpack. The belt is inside the backpack.

What is the size of the MAVIC MINI Control Stick Protector? How much does it weigh?

Size: 138mm * 48.5mm * 25mm Weight: 16g

Can the MAVIC MINI Control Stick Protector be installed in the DJI's original carrying case?

Yes, the original carrying case can also hold it.

What is the MAVIC MINI Control Stick Protector made from?

ABS.

CONTROL STICK PROTECTOR FOR M_2

Which remote controllers can be used with the MAVIC MINI control stick protector?

This is designed for the Mavic mini size. Other models of remote control cannot be used.

CreateMate High-speed Card Read

What products is this product suitable for?

• Devices: Cameras, smartphones, drones, action cameras. 
• Memory Cards: 
Compatible with UHS-Ⅱ,SD 4.0:
UHS-Ⅱ,SDXC,SDHC,SD CARDS
UHS-Ⅰ,SDXC,SDHC,SD CARDS
UHS-Ⅱ,micro SDXC, micro SDHC, microSD CARDS
UHS-Ⅰ,micro SDXC, micro SDHC, microSD CARDS
• Systems:
Windows 7 and above, Mac OS 10 and above, Linux,  Android, iPad OS.  
Note: 
Data transfer only applies to Type-C port phones and tablets that support OTG; To connect with a desktop computer, a  Type-C to USB-A adapter is required. 

What is the transfer interface of it?

The PGYTECH flash card case is designed with a standard Type-C port and can be used with a wide range of products such as mobile phones and tablets.
It doesn't support Lightning-port iPhones and when used with desktop computers, a Type-C To USB-A adapter is required.

What types of cards are compatible with the card reader function?

 It has one SD slot, one TF slot and supports dual-slot reading. 

No, it supports plug-and-play and does not require charging.

No, it supports plug-and-play and does not require charging. 

Is the surface waterproof?

PGYTECH CreateMate Card Reader Case features IP54 protection and the surface can resist splashes. 

Can it work with iPhones?

The PGYTECH Flash Card Case uses Type-C port and can not support Lightening-port iPhones.

Can it work with iPads?

This card reader case uses Type-C port, so 
If your iPad uses Type-C port, you can connect them directly;
If your iPad uses Lightning port, it is not supported. 

Can PGYTECH flash card cases work with desktop computers?

Yes.  But a Type-C to USB-A adapter is required as PGYTECH CreateMate High-speed Card Reader Case uses the Type-C port.

What accessories can be stored?

It can store SD card *4,TF card*4,Nano SIM card*2,eject pin*1. 

What's the data transmission speed?

The transmission speed is up to 312MB/s, based on test. 

What's the highlight of this card reader case?

It has a large storage space and an ultra-high transfer speed of 312 MB/s. It also has IP54 protection.

What is the size of the product?

115*60*25mm(with silicone case included).

CreateMate High-speed Mini Card

How many cards can the Mini Card Reader Case hold?

It can hold 2 SD and 4 Micro SD cards.

What is the data transfer speed of the Mini Card Reader Case?

It supports theoretical data transfer speeds up to 312MB/s.

What are the advantages of the Mini Card Reader Case compared to other cases on the market?

1. It seamlessly merges ultra-high-speed data transfer with organized memory card storage in one device.
2. The palm-sized and lightweight design lets it easily fit in your pocket, backpack, or camera bag.
3. It's equipped with a USB 3.1 high-speed chip that delivers data transfer speeds up to 312MB/s.

What is the product size?

2.36*2.48*0.74in (excluding cable)

What products is the Mini Card Reader Case compatible with?

Compatible Device Types: Cameras, Drones, Action Cameras, Smartphones.

Compatible Memory Card Types:
Supports UHS-II and SD 4.0 standards, including:
• UHS-II: SDXC, SDHC, SD Cards
• UHS-I: SDXC, SDHC, SD Cards
• UHS-II: Micro SDXC, Micro SDHC, MicroSD Cards
• UHS-I: Micro SDXC, Micro SDHC, MicroSD Cards

Compatible Operating Systems:
Windows 7 or later, macOS 10 or later, Linux, Android, iPadOS

* The instant transfer function is supported only on OTG-enabled Type-C smartphones and tablets. When connecting to desktop or laptop computers that are not OTG-enabled, a separate Type-C to USB-A adapter is required. It is not currently compatible with Apple iPhones equipped with a Lightning port.

What is the connection interface of the Mini Card Reader Case?

The Mini Card Reader Case features a standard USB Type-C port, making it compatible with a wide range of Type-C devices including phones, tablets, and computers. Connection to desktop or laptop computers that are not OTG-enabled requires a separate Type-C to USB-A adapter. It is not currently compatible with Apple iPhones equipped with a Lightning port.

What kind of memory cards does the Mini Card Reader Case work with?

It is equipped with one SD and one Micro SD card slot, and supports simultaneous data reading from both cards.

Does the product need to be charged?

No charging is needed. It's plug and play.

Is the Mini Card Reader Case waterproof?

No, the Mini Card Reader Case is not waterproof.

Is the Mini Card Reader Case compatible with all iPhones?

No, not all iPhone models at this time. The Mini Card Reader Case uses a Type-C interface and is not currently compatible with iPhones that have a Lightning port.

Is the Mini Card Reader Case compatible with all iPads?

No, not all iPad models at this time. The Mini Card Reader Case features a USB Type-C interface and is not currently compatible with iPads that have a Lightning port.

Is the Mini Card Reader Case compatible with desktop and laptop computers?

Yes. The Mini Card Reader Case uses a Type-C interface. Connection to desktop or laptop computers that are not OTG-enabled requires a separate Type-C to USB-A adapter for data transfer. 

Can the Mini Card Reader Case read XQD cards?

No. The Mini Card Reader Case does not support XQD cards. It only supports reading SD and Micro SD cards.

Can the data cable of the Mini Card Reader Case be replaced?

No. The Mini Card Reader Case features an integrated design with a non-removable data cable.

Does it support hot-swapping?

Yes.

What is the length of the cable?

Cable length:  90mm/3.5in (excluding connectors).

Does it require a driver to use?

No driver is required. It's plug and play.

Can I bring it with me on the plane?

Yes.

Can I use an SD card adapter? Are there any specific requirements for the adapter?

Yes, you can use an SD card adapter; however, the Mini Card Reader Case features built-in slots for both SD and Micro SD cards, so using the adapter is not necessary.

Is it designed to handle accidental drops?

The Mini Card Reader Case is a compact card reader built to withstand drops from up to 1-meter/3.3 feet.

What is the warranty period?

It comes with a 1-year manufacturer's warranty.

Will the surface of the white Mini Card Reader Case stain?

The Ivory White version of the Mini Card Reader Case is made with a TPU surface. There is a risk of color transfer when it comes into contact with denim, so we recommend avoiding direct contact.

How to clean color transfer on the surface of the Mini Card Reader Case?

If color transfer occurs, it is recommended to clean the surface with alcohol.

CreateMate Memory Card Case FAQ

What is the warranty period?

It comes with a 1-year manufacturer's warranty.

What are the advantages of the CreateMate Memory Card Case?

1. The Card Case features a modular design and includes multiple card slot modules of various sizes, allowing users to customize the layout based on the number and type of memory cards for highly efficient space utilization.
2. It is rated IP54 for dust and splash resistance.
3. The shell incorporates a triple-layer protective structure of silicone, metal, and plastic to effectively safeguard your memory cards.

What types of memory cards can it hold?

It is compatible with Micro SD, SD, CFA, CFB, XQD, and Nano SIM cards.

How many memory cards can it hold?

It can store up to 6 CFA cards, 16 Micro SD cards, 6 SD cards, 6 CFB/XQD cards, and 1 Nano SIM card (capacity varies depending on layout; not all can be stored simultaneously).

Is the product shockproof?

The PGYTECH Card Case is built to withstand drops from up to 1-meter/3.3 feet.

Is the product waterproof?

Rated IP54 for protection against dust and water splashes.

Does it have built-in tracking? Can I locate it if lost?

No, it does not have a built-in anti-loss tracking feature, but it can be paired with an Apple AirTag or similar tracker for location tracking.

What is the purpose of the included card slot modules?

The modules allow you to flexibly adjust and freely configure the storage layout based on the number and type of memory cards, maximizing space utilization.

How do I replace the card slot modules?

Slide open the tray cover to remove and replace the card slot module as needed.

Can the card slot modules be purchased separately if lost?

Yes. Please contact our official support team to purchase them separately.

Does it have card reading/transfer capability?

No. This card case provides storage for memory cards. It does not have a data reading/transfer function.

What's the difference between this and the previous Card Case?

This card case provides storage for memory cards but does not have a data transfer function.

DJI Air 2S Filter FAQ

Is the DJI AIR 2S filter compatible with the Mavic air 2 filter?

No, it’s incompatible.

Will the installation of the DJI AIR 2S filter affect the calibration of the gimbal?

Our design is based on the dimensions of the original lens of the drone and installing the filter won’t affect the calibration and functionality of the gimbal.

How do you clean and maintain the DJI Air 2S filter?

Our filter is processed with a double-sided, multi-layer coating, which makes it waterproof, oil-proof, and scratch-resistant. There is also a cleaning cloth in the box, which can be used to wipe the filter before storage.

Does the DJI Air 2S filter fit the gimbal protector after installation?

Yes, it does.

How do you install the DJI Air 2S filter?

Our filter has been designed to have the same dimensions as the drone’s original lens, so it’s necessary to remove the original lens before installation.

What are the effects of the different filters?

The UV filter blocks out blue light, which prevents images from looking bluish or whitish. It also protects the lens. 

The CPL filter eliminates glares from reflective surfaces, such as water, snow or even glass windows when flying outdoors. It increases color saturation and image clarity to create more expressive and vivid photos.

The ND set (ND 8 16 32 64) ensures you always shoot with the correct exposure because it avoids overexposure by limiting the amount of light that enters the lens.

The ND-PL set (ND-PL 8 16 32 64) ensures you always shoot with the correct exposure because it avoids overexposure by limiting the amount of light that enters the lens. It also prevents unwanted reflections.  

What does the adjustable gear of the VND filter represent

2-5 Stop: ND4, ND8, ND16, ND32
6-9  Stop: ND64, ND128, ND256, ND512
 

What are the differences between DJI AIR 2S’s VND filters and ND filters?

The VND filter is small, lightweight, and easy to disassemble. One VND filter combines the effects of four ND filters with the added comfort of only having to rotate the VND filter to adjust the exposure. No need to waste time swapping filters.

What are the dimension of DJI AIR 2S filter?

UV/ND:29mm*23.5mm*4.1mm;CPL:29mm*23.6*5.1mm;   VND:29mm*24.9mm*5.6mm

DJI Avata Filters FAQ

Q1: Will the installation of the DJI Avata filter affect the calibration of the gimbal?

Our design is based on the dimensions of the original lens of the drone and installing the filter won’t affect the calibration and functionality of the gimbal.

Q2: How do you clean and maintain the DJI Avata filter?

Our filter is processed with a double-sided, multi-layer coating, which makes it waterproof, oil-proof, and scratch-resistant. There is also a cleaning cloth in the box, which can be used to wipe the filter before storage.

Q3: What countries do you ship to?

We ship to most countries worldwide. Here is an extensive list:

Austria, Belgium, Bulgaria, Brunei, Canada, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Indonesia, Italy, Japan, Latvia, Lithuania, Luxembourg, Malta, Malaysia, Mexico, Netherlands, Philippines, South Korea, Netherlands, Norway, North Korea, Philippines, Poland, Portugal, Romania, Singapore, Slovakia, Slovenia, Spain, Sweden, Switzerland, Thailand, United Kingdom, United States.Russia, Ukraine

DJI FPV ND Filters FAQ

Do the PGYTECH PGYTECH DJI FPV ND Filters affect your gimbal's calibration after installation?

PGYTECH DJI FPV ND Filters are lightweight so won't affect your drone's calibration or overall performance.

How should I clean and maintain the PGYTECH DJI FPV ND Filters?

Our filters are processed with a double-sided, multi-layered coating, which makes it water, oil, and scratch resistant. We also provide a cleaning cloth inside the box to use on the filter before storage.

Do the PGYTECH DJI FPV ND filters fit the gimbal protector after installation?

Nothey don't. Please remove the Filters before you mount the original gimbal protector.

What effect do the PGYTECH DJI FPV ND Filters have?

The PGYTECH DJI FPV ND Filters Set (4 8 16) combats overexposure by preventing light from entering the lens to ensure the correct exposure for drone footage.

Will mounting PGYTECH DJI FPV ND Filters damage the edges of my lens?

No, it won't. The silica gel placed inside the frame ensures that the installation process doesn't damage the original lens.

How securely fixed are the PGYTECH DJI FPV ND Filters? Can they get loose and fall off accidentally?

The silica gel placed inside our filters snugly fits the lens of your drone. They won't fall off accidentally.

Are PGYTECH DJI FPV ND Filters compatible with other DJI products?

The size and structure of the PGYTECH DJI FPV ND Filters have been exclusively designed for DJI FPV. It's not compatible with other products.

How should I mount the PGYTECH DJI FPV ND Filters?

PGYTECH DJI FPV ND Filters have been designed to be mounted and dismounted easily. Just put the filter where you'd normally put the lens and that's it.

DJI FPV Safety Case FAQ

What can be stored inside the PGYTECH DJI FPV Safety Case?

PGYTECH's FPV Safety Case can be used to store 24 A drones, chargers, charging hubs, batteries, a pair of propellers, 3 batteries (included one in your drone), remote controller / goggles and their accompanying accessories.

What is the size and weight of PGYTECH’s FPV Safety Case?

Product size: 41.0 x 33.0 x 16.5 cm

Weight (net): 2.7KG

Why does PGYTECH’s FPV Safety Case have an odor?

It's the EVA material that gives off an odor after the molding process. It dissipates after you've used the case a couple of times.

How well does PGYTECH’s FPV Safety Case perform under stress?

The case is manufactured by injecting plastics from a complete moldwhich makes it very impact proof. It's got an IP67 rating which means it's waterproof, impact proof, shock proof and corrosion resistant. It performs well and protects during high and low temperatures.

Can the Control Stick Protecter also be stored into PGYTECH’s FPV Safety Case?

Yes, PGYTECH's FPV Safety Case has been designed with enough space for your control with the control stick protecter mounted.

DJI Mavic 3 Carrying case FAQ

Q1: What accessories fit in the Mavic 3 carrying case?

A1: The carrying case can accommodate your Mavic 3, remote controller or smart controller, 3 intelligent flight batteries, battery charging hub, AC power adapter, filter, cable.

Q2:What is the size of the carrying case and how much does it weigh?

A2: Product size: 320mm*246mm*130mm
Product net weight: 630g

Q3:What is the maximum load of the carrying case?

A3: The maximum load of this case is 3KG. It is a perfect fit to storage your Mavic 3 and its accessories 

Q4: What causes the smell when opening the Mavic3 carrying case for the first time?

A4: The EVA material has a noticeable smell that is the result of the molding process. It naturally dissipates after a period of use.

Q5: Does this carrying case has a water-resistant function?

A5: This case uses the water-resistant material and the water-resistant zipper, which function as IP34 Water resistant. The case is able to keep out dust and short drizzles.

Q6: The carrying case is a little soft. Will the product be crushed inside?

A6: The custom-molded case is made from a thickened EVA lining which protects your drone and accessories from damage caused by shocks.

Q7: Can the carrying case storage the DJI Mavic 3 and its storage protective cover?

A7: Yes, the carrying case has enough space inside to storage your Mavic 3 and its protective cover.

DJI Mavic 3 filters FAQ

Q: Will the installation of the DJI Mavic 3 filter affect the calibration of the gimbal?

A: Our design is based on the dimensions of the original lens of the drone and installing the filter won’t affect the calibration and functionality of the gimbal.

Q: How do you clean and maintain the DJI Mavic 3 filter?

A: Our filter is processed with a double-sided, multi-layer coating, which makes it waterproof, oil-proof, and scratch-resistant. There is also a cleaning cloth in the box, which can be used to wipe the filter before storage.

Q: Does the DJI Mavic 3 filter fit the original gimbal protector after installation?

A: Our filter is processed with a double-sided, multi-layer coating, which makes it waterproof, oil-proof, and scratch-resistant. There is also a cleaning cloth in the box, which can be used to wipe the filter before storage.

Q: How do you install the DJI Mavic 3 filter?

A: Our filter has been designed to have the same dimensions as the drone’s original lens, so it’s necessary to remove the original lens before installation.

Q: What are the effects of the different filters?

A: The UV filter blocks out blue light, which prevents images from looking bluish or whitish. It also protects the lens.

The CPL filter eliminates glares from reflective surfaces, such as water, snow or even glass windows when flying outdoors. It increases color saturation and image clarity to create more expressive and vivid photos.

The ND-PL set (ND-PL 8 16 32 64) ensures you always shoot with the correct exposure because it avoids overexposure by limiting the amount of light that enters the lens. It also prevents unwanted reflections.  
 

Q: What does the adjustable gear of the VND filter represent?

A: 2-5 Stop: ND4, ND8, ND16, ND32
6-9 Stop: ND64, ND128, ND256, ND512
 

Q: What are the differences between DJI Mavic 3 VND filters and ND filters?

A: The VND filter is small, lightweight, and easy to disassemble. One VND filter combines the effects of four ND filters with the added comfort of only having to rotate the VND filter to adjust the exposure. No need to waste time swapping filters.

Q: What are the dimension of DJI Mavic 3 filter?

A: UV:34.5mm*34.1mm*3.6mm;CPL:φ37.24mm*4.9mm;VND:φ39.2mm*5.9mm 

DJI Mavic 3 safety carrying cas

Q1: What accessories fit in the Mavic 3 safety carrying case?

A1: The case comfortably fits the following accessories: Mavic 3 remote controller or smart controller, 5 intelligent flight batteries, AC power adapter, battery charging hub, cable, battery charger, filter, and a pair of spare propellers. The designed compartment can store your cable or other small accessories.

Q2: Can the safety carrying case storage the DJI Mavic 3 and its storage protective cover?

A: Yes, the safety carrying case has enough space inside to storage your Mavic 3 and its protective cover.

Q3:What is the size of the safety carrying case and how much does it weigh?

A3: Product size: 410 x 330 x 165 mm
Product net weight: 2.69kg

Q4: What causes the smell when opening the Mavic 3 safety carrying case for the first time?

A4: The EVA material has a noticeable smell that is the result of the molding process. It naturally dissipates after a period of use.

Q5:What are the features of the Mavic 3 safety carrying case?

A5:The Mavic 3 safety carrying case is air-tight, IP67 waterproof and tamper-resistant. When sealed properly the carrying case remains completely water tight up to 1 meter underwater. It is also impact, pressure, and scratch-resistant while also able to withstand high temperatures. Equipped with a pressure balance valve, it prevents air pressure differences inside and outside the box.

DJI Ronin 4D Backpack FAQ

Q1: What gear can be stored?

It can store the whole set of Ronin 4D gear,including Ronin 4D main body, gimbal camera, high-bright main monitor, top handle, left/right hand grip, 3 TB50 intelligent batteries,power adapter, 2-3 lenses. The front pocket stores small accessories like card reader, memory card and data cable. 

Q2: Can I bring it on the plane and place it in an overhead bin?

Yes, as long as you don't carry anything prohibited.  

Q3: Can zippers repel water?

Yes, to enhance its durability, this backpack uses splash-proof YKK zippers.

Q4: Can it store laptop?

No. 

Q5: How to use the waist strap?

The waist strap is detachable, please use U-shape buckle to connect with the attachment points. (See tutorial video for detailed guidance) 

Q6: How's the breathability of back panel?

The unibody back panel is designed with ventilation ridge to reduce unwanted perspiration.

Q7: How well does the carry system work?

A fully adjustable carry system with chest, waist, shoulder and stabilizer straps together provides ease of movement on the go. 

Q8: What material does this backpack use?

Ronin 4D backpack uses PU coating and splash-proof YKK zipper, which can effectively repel water. (Please use a  rain cover for inclement weather) 

Q9: Is the backpack washable? How do I maintain it?

The backpack is not washable, if there are stains and dust, please use a wet towel to wipe it.

Q10: How about the abrasion resistance of the fabric?

 Our fabric is strictly tested to meet intense use, and the bottom part touching the ground is made of specially-processed wear-resistant material.

Q11: How long is the warranty period?

We provide a limited lifetime warranty. Please visit our website for more detailed information. 

Q12: How can I access limited lifetime warranty service?

Please register via WeChat public account/official website using the SN code. 

Q13: Does this backpack contain a rain cover?

No, you need to purchase it separately. 

Q14: Can I put my phone inside the zipped pocket of shoulder strap?

Yes, the elastic pocket can store iPhone14 Pro Max.

Q15: Is the built-in Beetle Camera Clip compatible with quick release plates of other brands?

No. 

Q16: Which position is suitable for installing quick release plate?

Quick release plate is suggested to be installed to the fourth 1/4" hole (near 3/8" hole). 

Filter for OSMO POCKET Diving S

How many filters are included in the set?

The set includes a magenta filter, a red filter and a light red snorkeling filter.

What is the function of the snorkeling filter?

It can help photographers effectively absorb red light when shooting underwater, improving the color contrast and expressiveness of the picture.

Can the PGYTECH Filter for the OSMO POCKET Diving Set (Professional) (MAGENTA/SNORKEL/RED)work with the DJI Osmo Pocket waterproof case?

Yes.

Filter Organizer FAQ

What products are compatible?

Compatible with circular filters up to 10 cm (4 inches) in diameter and square filters measuring up to 10 cm x 10 cm (4 inches x 4 inches).

What is the weight of the filter organizer?

The filter organizer weighs 205g (0.45 lbs), making it lightweight and easy to carry.

Can it be hung during use?

Yes, it features a top handle that allows you to hang it on a backpack or tripod for convenient access.

What is the interior material? Will it scratch the filters?

The interior is lined with a soft microfiber material, similar to that used for cleaning eyeglasses, effectively protecting your filters from scratches.

How protective is the organizer?

Constructed with an EVA (Ethylene Vinyl Acetate) shell, the organizer is lightweight, impact-resistant, and offers excellent protection. The internal dividers are padded with thick protective foam, providing multiple layers of defense for your filters.

How does this differ from other filter bags?

In addition to being lightweight and protective, this organizer features color-coded tabs, making it easier to organize and quickly access your filters.

What are the dimensions of the filter organizer?

External dimensions: 148mm x 134mm x 77mm (5.8 inches x 5.3 inches x 3 inches).

Is the fabric waterproof?

The fabric is water-resistant and easy to clean; however, the entire organizer is designed to be splash-proof, not fully waterproof.

Does it use YKK zippers? Are they waterproof?

Yes, it is equipped with YKK splash-resistant zippers, offering enhanced protection against moisture.

Can it be washed?

Washing is not recommended. The filter organizer is constructed from multiple layers of fabric that maintain its shape; washing may cause deformation.

What is the warranty policy?

We offer a limited lifetime warranty. If you encounter any quality issues, please feel free to contact us at any time.

For Roller Camera Backpack

How much does the product weigh?

3.6kg (excluding accessories such as dividers)

What are the outside dimensions and inside dimensions?

Outer dimensions:
540mmX360mmX250mm(without wheels)
590mmX360mmX250mm(with wheels)

Inner diameter dimensions:
520mmX350mmX150mm

Is it expandable?

The front compartment can be expanded by 10L

Is it possible to board the plane?

It has been tested and is ready for boarding on most airlines in its non-expanded state. In special cases, the wheelset can be disassembled and boarded as a backpack.
*Subject to actual airline requirements.

What equipment can be stored? What is the maximum size of lens that can be stored?

It can store up to two DSLR/SLR cameras and nine lenses, 200-600, and up to 400 fixed lenses.
Holds DJI series drones, Z9, etc.

Do I need to use it with an insert bag?

No need. It comes with its own protection and dividers for direct storage of equipment

Are the wheels removable? How is it removed?

All four wheels are removable. The wheels can be removed by flicking the knob next to the wheels.

Are the wheels covered in backpacking condition? How do I prevent the clothes from getting dirty?

The wheels are removable for backpacking. When the wheels are not removed, you can pull out the wheel cover from the back waist pad and put the wheels on to avoid soiling your clothes.

Are the wheels easily damaged?

The wheel body is made of infusion process for longer service life.

Are there different adjustable heights for the handle?

There are three adjustable heights, 900 mm/975 mm/1050 mm.

Is it stable and smooth to pull?

Stable and smooth pulling is ensured by four designs:
1.One-piece molded structure at the bottom to ensure the wheelset is in a horizontal position
2.Double rows of wheels for a more stable stand
3.Wide handle for better control
4.Built-in bearings for a smoother sliding

Does the accessory organizer come standard? Is it removable for individual use?

Yes, and can be quickly disassembled for individual use. It is used to organize batteries and digital accessories for quick security checks.

Can it store mirrorless cameras like the Z9?

Yes.

How do I store a large tripod?

The tripod can be stored on the side or strapped to the top.

Can you store a laptop?

Yes, it can store up to a 16” laptop or tablet.

Can you store camera gimbals and stabilizers?

It can be stored in the front expansion compartment or mounted on the side.

Does it come standard with a rain cover?

Yes.

Is it possible to use a luggage lock?

The main compartment zipper has a locking hole structure and can be used with a luggage lock.

Where is the Airtag pocket?

Located at the bottom of the main compartment where the product is labeled.

Is it washable?

Washing is not recommended, the product is made of multi-layer fabric shaping and will be deformed after washing.

What is the warranty policy like?

We provide limited lifetime warranty service, if you encounter product quality problems can contact us at any time.

Heat Resistant Photography Glov

What temperature can the heat-resistant gloves withstand?

Our gloves are made with Y-WARM insulation material and are recommended for direct contact with objects at temperatures up to 150°C.

Will the perforated design of the palm cause burns to the hands?

The perforated design is for better breathability, and your palm will not directly contact the light surface, so it will not cause burns.

What is the warranty period for the gloves?

The gloves come with a 3-year warranty, provided there is no human-caused damage.

Why is mesh material used on the back of the gloves?

The working environment for lighting technicians can be quite sweltering. The mesh material ensures better comfort and breathability.

Can the heat-resistant gloves be washed?

Yes, the heat-resistant gloves can be washed. Clean them with warm water and let them air dry in a well-ventilated area. Avoid direct sunlight, dry cleaning, or spin drying .

Insta360 X4 Air Camera Cage FAQ

What is the function of the PGYTECH Insta360 X4 Air Cage?

The PGYTECH Insta360 X4 Air Camera Cage is specifically designed for the Insta360 X4 Air action camera, providing both protection and expansion capabilities. Its rugged aluminum alloy construction and rubber cushioning pads ensure maximum protection while keeping key camera areas - battery compartment, power button, and control buttons - unobstructed for seamless operation. An additional 1/4"-20 threaded mount accommodates horizontal shooting in high-intensity scenarios like cycling or surfing. A cold shoe mount and lanyard hole make it easy to attach accessories such as fill lights, microphones, and wrist straps. And the bottom of the cage retains the 1/4"-20 threaded mount and Insta360 quick-release mount. A silicone lens cover is included to protect the lens when it's not in use.

Will attaching the cage affect microphone usage?

No. The cage has dedicated cutouts for the camera's microphone and sound pickup areas, ensuring audio recording quality will not be affected.

Do I need to remove the cage to charge the camera?

No. The cage has a cutout on the side, allowing for convenient charging without cage removal.

Does the cage affect the use of filters?

No, it does not interfere with filter installation.

Do I need to remove the cage to change the battery or memory card?

No. A side cutout allows for quick and easy battery and memory card replacement without removing the cage.

Can the cage be used underwater?

Yes.

What materials is the cage made of?

The two-part cage is constructed of rugged aluminum alloy and has built-in rubber cushioning pads. The lens cover is made of silicone.

Can the silicone lens cover be attached when I use the original lens protector?

Yes.

Insta360 X4 Camera Cage FAQ

What are the functions of the Insta360 X4 Camera Cage?

It is a protection device designed for the Insta360 X4 action camera. The main body is made of metal, which can effectively protect the camera body. There is a a 1/4” threaded interface and a cold shoe mount on each side of the main body of the cage, which are used to expand fill lights, microphones and other products, and can support the use of the camera in horizontal shooting mode. The bottom of the cage has  an universal action camera interface and a 1/4” threaded interface, which is used for external brackets and other products.The universal action camera interface has a magnetic suction function and can be fixed on the cage in normal storage without shaking.

What is the function of the silicone lens cap for the Insta360 X4 Camera Cage?

The silicone lens cap is used to protect the panoramic lens when not in use, and is compatible with A-grade and S-grade lens guards.

What is the weight of the Insta360 X4 Camera Cage?

61.4g

Will the microphone be affected after the camera cage is installed?

No, it has reserved openings for the action camera microphone and sound hole, which will not affect the sound effects. The camera cage is tightly fixed to the camera body and will not produce any abnormal noise.

Do I need to disassemble the camera cage when charging?

No, there is an opening on the side so that it can be charged normally when using the camera cage.

Will using a camera cage affect the installation of the filter?

It won't affect.

Do I need to disassemble the camera cage to replace the battery and memory card after installing it?

Yes, it is required.

Can the camera cage be used in water?

The camera cage is made of aluminum alloy and can be used in water.

Insta360 X5 Camera Cage FAQ

What is the function of the Insta360 X5 Cage?

This cage is an accessory designed dedicated for the Insta360 X5 action camera. It offers both protection and expansion capabilities. Featuring two cold shoe mounts on both sides and one 1/4" screw mount, it allows for attachment of tripods, lights, and microphones. The bottom includes a 1/4" mount and Insta360 quick-release interface. Key camera areas like the battery compartment, power button, and control buttons are left unobstructed for seamless operation. A silicone lens cover is included to protect the lens when not in use.

Will the cage affect microphone usage?

No. The cage includes dedicated cutouts for the camera's microphones and sound holes, ensuring audio quality is not affected.

Do I need to remove the cage to charge the camera?

No. The cage has a cutout on the side, allowing for convenient charging without cage removal.

Does the cage affect the use of filters?

No, it does not interfere with filter installation.

Do I need to remove the cage to change the battery or memory card?

No. A side cutout allows for quick and easy battery and memory card replacement without removing the cage.

Can the cage be used underwater?

Yes.

What materials is the cage made of?

The cage body features one-piece design and is made of durable aluminum alloy. The lens cover is made of silicone.

Leather Camera Case

What material is the case made of?

The case is made from premium MASTROTTO genuine leather; aluminum alloy

What is the weight of the case?

X-T5 leather camera case:60g
X100VI leather camera case:80g

What camera models does it fit?

Fujifilm X-T5, X100VI

What are the dimensions of the case?

X-T5 leather camera case: 130*44*61mm
X100VI leather camera case: 104*49*62mm

Will it affect the handling of the camera?

The case features a contoured design that precisely matches the camera's shape for a snug fit that maintains the camera's grip and handling. For the X-M5 and X100VI models, an enhanced, integrated grip is added for improved comfort compared to the bare camera.

Can it be used with a shoulder strap?

Yes. The base includes integrated strap lugs for easy attachment of a camera shoulder strap, enabling a secure downward-lens carrying position that provides added protection for your lens.

How should I clean it if it gets dirty?

The main body of the case is crafted from premium imported MASTROTTO genuine leather. If it becomes soiled after prolonged use, gently wipe it with a soft, damp cloth.

How can I attach a tripod?

The case bottom features a dedicated, built-in 1/4"-20 threaded mount that is compatible with both quick-release plates and tripods.

Do I need to take off the camera case when taking photos?

No.

Does the case securely fit the camera body?

Yes. The case features a contoured design that ensures a seamless fit with the camera body. In addition, it utilizes PGYTECH's patented anti-loosening screw design to lock the case and camera securely together, providing a durable, reliable connection that resists coming loose over time.

Will it cause any wear to the camera?

The interior of the case is lined with Toray Ultra-fine microfiber from Japan, a notably soft material that protects your camera by preventing any wear to the body.

Will it affect the camera's heat dissipation performance?

No. The case is designed with strategically placed cutouts that avoid contact with the camera's key heat-generating electronic components. This design significantly minimizes any impact on heat dissipation.

Will it interfere with the flip screen?

No. The case strategically incorporates clearance cutouts at all movable function points on the camera. This design ensures the flip screen and other operations remain fully functional even when the case is attached.

Does it block access to the battery compartment?

No. The case features precision-engineered clearance to ensure it does not obstruct the battery compartment, allowing fast, easy battery access and changes while the case is attached.

Will the leather change up over time?

Yes, but in a positive, pleasing way. This case is crafted from genuine leather. Over time and with use, leather naturally develops a unique patina and may have slight shape changes - this is part of the leather's character. To help it maintain its optimal form, we recommend avoiding excessive pressure or crushing during everyday use and during storage.

Will the color fade, and is it safe to use with a light-colored camera?

No. The interior lining in contact with the camera body is made of Japanese Toray Ultra-fine microfiber, which meets the Grade 4 color fastness standard for both wet and dry rubbing, effectively preventing color transfer.

What is the warranty period?

This product comes with a one-year warranty.

Lens Case FAQ

Which products are compatible?

Can it be opened and closed with one hand?

Yes, it features a Fidlock magnetic buckle, allowing for easy one-handed operation. 
Note: After closing, gently press the lid to ensure the magnetic buckle is fully locked.

Is it compatible with waist straps? Can it be attached to the OnePro waist strap?

Yes, the back is equipped with a hook-and-loop structure, allowing it to be easily attached to photography straps or the MOLLE webbing of backpack straps.

How is the protective performance?

It utilizes a multi-layer cushioning structure, with an integrated inner lining that effectively embraces the lens, providing excellent shock absorption.

Does it come with a shoulder strap? Can it be carried over the shoulder?

It does not include a shoulder strap but has attachment points, allowing you to add your own strap.

What are the dimensions and weights of the lens cases?

Size M:
Weight: 0.19 kg (0.42 lbs)
External Dimensions: 208 mm × 143 mm × 137 mm (8.19 in × 5.63 in × 5.39 in)
Internal Dimensions: Diameter 105 mm × Height 160 mm (4.13 in × 6.30 in)

Size L:
Weight: 0.26 kg (0.57 lbs)
External Dimensions: 250 mm × 156 mm × 152 mm (9.84 in × 6.14 in × 5.98 in)
Internal Dimensions: Diameter 120 mm × Height 210 mm (4.72 in × 8.27 in)

Is it washable?

Washing is not recommended. The product is made of multiple layers of fabric that are shaped together; washing may cause deformation.

What is the warranty policy?

We offer a limited lifetime warranty. If you encounter any quality issues, feel free to contact us at any time.